Privacy policy

Welcome to SIAH. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when visiting our website or purchasing our products.

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by our payment providers)
  • Order history
  • Device information, browser type, and IP address
  • Website usage information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate order updates
  • Improve our products and website experience
  • Prevent fraudulent transactions
  • Comply with legal obligations
  • Send promotional emails if you have chosen to receive them

Payment Security

We do not store your payment card information. All payment transactions are securely processed by trusted third-party payment providers using industry-standard encryption.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and help us enhance our services.

You can manage or disable cookies through your browser settings at any time.

Sharing Your Information

We only share your information when necessary to operate our business, including:

  • Payment providers
  • Shipping and delivery partners
  • Website hosting and technology providers
  • Legal authorities where required by law

We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of your personal data
  • Withdraw marketing consent
  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organizational measures to help protect your personal information from unauthorized access, misuse, or disclosure.

While no online system can guarantee absolute security, we continuously work to maintain a secure shopping experience.

Third-Party Services

Our website may contain links or integrations with third-party services. Their privacy practices are governed by their own privacy policies.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be published on this page.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.