Shipping policy
Thank you for shopping with SIAH.
We work hard to ensure your order is processed quickly and delivered safely.
Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders placed on weekends or public holidays will be processed on the next business day.
During promotional periods or holidays, processing times may be slightly longer.
Shipping Rates
We offer a flat shipping rate of £1.99 per order.
The shipping charge will be displayed during checkout before you complete your purchase.
Shipping Times
Estimated delivery times may vary depending on your location and the shipping carrier.
Typical delivery estimates are:
- United Kingdom: 2–5 business days
- International Orders: 5–15 business days
Please note that these delivery times are estimates and are not guaranteed.
Shipping Confirmation
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.
Tracking updates are provided by the shipping carrier and may take some time to appear after dispatch.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Delivery Issues
Please ensure your shipping address is accurate before placing your order.
SIAH is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete shipping information provided by the customer.
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions regarding shipping or delivery, please contact us using the information below. shopsiahco@gmail.com